Refund Policy for Tonic Academy
At Tonic Academy, we strive to provide high-quality courses and services to our users. We want to ensure transparency regarding our refund policy. Please carefully review the following refund policy, as we currently do not offer refunds for our courses and services:
No Refund Policy: a. Due to the digital nature of our courses and services, once a course is purchased or a service is availed, we do not offer refunds. b. This no-refund policy applies to all courses, whether they are live or recorded.
Course Satisfaction: a. We aim to provide a valuable learning experience and maintain the quality of our courses. If you have any concerns or feedback regarding a specific course, we encourage you to contact our support team at support@tonic.org.in We will make every effort to address your concerns and improve our offerings.
Exceptions: a. In certain exceptional cases, such as technical issues or errors on our part that prevent access to a purchased course or service, we will evaluate the situation on a case-by-case basis and may provide an appropriate resolution, which may include access to an alternate course or a credit for future use. b. Any such exceptions will be solely at our discretion and will not constitute a precedent or obligation for future refunds.
Contact Us: If you have any questions or need further clarification regarding our refund policy, please contact our support team at support@tonic.org.in
Please note that by accessing and using Tonic Academy’s courses and services, you agree to abide by this refund policy.
This Refund Policy was last updated on [May 2023]